Frequently Asked Questions
Everything you need to know about your QVR Hair experience.
What is the quality of QVR Hair extensions and wigs?
We specialize in 100% virgin human hair. Our products are ethically sourced, tangle-free, and can be bleached, dyed, or heat-styled just like your natural hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unopened condition. Due to hygiene reasons, hair that has been worn, washed, or had the lace cut cannot be returned.
How do I maintain my QVR Hair products?
To ensure longevity, we recommend using sulfate-free shampoos, deep conditioning weekly, and using a heat protectant spray before styling with hot tools.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our partner providers at checkout.
Can I track my order?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.